V1.0: 19th July 2023
Who we are
Shop Signs London (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. our web application address is https://shopsigns.london
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service
personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and placing orders for shop signage. By accessing our website and providing your personal information, you consent to the terms of this Privacy Policy.
- Information We Collect:
- Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment details.
- Website Usage Information: We collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and referring website.
- Use of Information:
- Order Fulfilment: We use the personal information you provide to process and fulfil your orders, including contacting you regarding your order status, delivery, and payment confirmation.
- Customer Support: We may use your personal information to respond to your inquiries, provide assistance, and address any concerns you may have.
- Marketing Communications: With your consent, we may use your contact information to send you promotional emails or newsletters about our products, special offers, or upcoming events. You can opt-out of these communications at any time.
- Website Improvement: We analyze website usage information to improve our website’s functionality, performance, and user experience.
- Information Sharing:
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our products and services, such as payment processors, shipping companies, and IT support providers. These third parties are obligated to handle your personal information securely and in accordance with applicable privacy laws.
- Legal Requirements: We may disclose your personal information when required by law, legal proceedings, or to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.
- Data Security:
- We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices and update them as necessary.
- Data Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
- Your Rights:
- You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below.
- Children’s Privacy:
- Our website is not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
- Changes to this Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically.
Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Shop Signs London hello@shopsigns.london 0208 123 6976
By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Thank you for trusting Shop Signs London with your personal information.